Conversation between me & the Cable Lady
Cable Lady (CL) - This is CL, how can I help you today?
Me - I would like to switch my cable bill from my brothers name into my name.
CL - okay, can I get your address/bill number/social security number/bank account number/pin/a pint of your blood?
Me - yes, but first, is this going to cost me anything to simply switch names?
CL - It shouldn't
Me - okay (delete part about numbers)
CL - alright, I'm going to disconnet the services and reconnect them in your name, but first I'm going to need to run a credit background check on you.
Me - excuse me
CL - yes, I need your (blah, blah, blah) and a credit card number
Me - why do you need the credit card number
CL- it costs $10 for a background check
Me - why do you need a background check if I'm already the one paying the bills - I just want you to change the name on the account; plus you said this isn't going to cost me anything
CL - I said it "shouldn't"
Me - but now you're saying it does
CL - does what?
Me - cost me something
CL - no, switching the name does not cost anything, its the background check that costs $10.
Me - nevermind
CL - excuse me?
Me -nevermind, I'll just keep my $10 and continue to pay the bills, even though they are in my brother's name
CL - but we'll need to do a background check
Me - you're telling me that I am not allowed to pay the cable bill unless I have a clean background check?
CL - this is just a precaution.
Me - So, if you do a background check & it comes back bad, then you aren't going to allow me to pay you money that I owe you?
CL - not exactly
Me - lets just forget that I called.
CL - okay.
Me - I would like to switch my cable bill from my brothers name into my name.
CL - okay, can I get your address/bill number/social security number/bank account number/pin/a pint of your blood?
Me - yes, but first, is this going to cost me anything to simply switch names?
CL - It shouldn't
Me - okay (delete part about numbers)
CL - alright, I'm going to disconnet the services and reconnect them in your name, but first I'm going to need to run a credit background check on you.
Me - excuse me
CL - yes, I need your (blah, blah, blah) and a credit card number
Me - why do you need the credit card number
CL- it costs $10 for a background check
Me - why do you need a background check if I'm already the one paying the bills - I just want you to change the name on the account; plus you said this isn't going to cost me anything
CL - I said it "shouldn't"
Me - but now you're saying it does
CL - does what?
Me - cost me something
CL - no, switching the name does not cost anything, its the background check that costs $10.
Me - nevermind
CL - excuse me?
Me -nevermind, I'll just keep my $10 and continue to pay the bills, even though they are in my brother's name
CL - but we'll need to do a background check
Me - you're telling me that I am not allowed to pay the cable bill unless I have a clean background check?
CL - this is just a precaution.
Me - So, if you do a background check & it comes back bad, then you aren't going to allow me to pay you money that I owe you?
CL - not exactly
Me - lets just forget that I called.
CL - okay.
2 Comments:
At 4/05/2006 1:58 PM , Anonymous said...
Way to play the system there. You would think they could care less who's actually paying the bills as long as they get their money...
At 4/07/2006 12:06 PM , Anonymous said...
I love the closing line..."lets just forget I called." I could use that almost everytime I call somebody!!
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